If you are launching a new business or service in Colombia Sc you already know that your customers’ first impression of your facility is their most lasting one. It can also be their only one, if your office or new boutique is dirty, poorly lit, or smells bad. There’s a certain skill set that new business owners look for when hiring staff – usually friendly and personable. They’ll have to be, in order to help you get your business off the ground. One thing that you probably aren’t screening new employees for is their ability to deep clean your shelves, scrub a bathroom, or mop a floor.
How do you solve this problem? You know you need a clean shop to attract and retain customers. But having your customer service and managerial staff sweeping and moping when they could be selling, and enhancing your guest experience, isn’t the answer. Just as you’ve hired someone to wire your lighting, install your display, and write your advertising copy, so also should you hire a professional to keep your Colombia Sc business clean, dust-free, and sanitized.
Think about some of the places you’ve visited where the cleaning wouldn’t pass a white glove inspection – or even a brown glove inspection. Did you want to stay? Did you want to buy anything there? Probably not, and that’s exactly how your own customers will feel if your business is unclean. With the services of a professional custodian, you’ll not only have clean floors, but dust-free fixtures and vents, clean, well-stocked and sanitized restrooms, and floors free of stains and smells.
Running a clean shop doesn’t just make your customers happy. Employee satisfaction surveys consistently report that employees enjoy working in a clean shop better than a dirty one. In addition to happier employees, a clean store also has healthier employees – with cold and flu season around the corner, it’s very important to keep door handles, cash registers, and commonly touched surfaces as sanitary and germ-free as possible. Those same employee satisfaction surveys also report that employee turnover is higher in dirty establishments, as well as greater employee dissatisfaction and overall morale.
In order to keep your salespeople selling and your customer service representatives engaging and impressing your guests, it’s very important to create a clean, nice smelling work environment. It’s more expensive to replace an employee than it is to have your building cleaned, and it’s much harder to entice new customers to replace ones that no longer partake of your services. If you have a dirty shop, you might find it difficult to attract both customers and employees. Invest in your business by investing in the way it looks by hiring a professional janitorial company.
Online reviews are so important to a fledgling business. Often, potential customers will peruse similar businesses online before ever setting foot in a store or deciding where yo buy. Sometimes, all it takes is one negative comment that your restroom is dirty, or a one-star review stating that there was dust or dirt in your shop. Potential customers and employees both will read these reviews, and their first impression of you will be based on someone else’s negative impression. Make sure that you’re putting your cleanest foot forward with a professionally cleaned shop by an established janitorial company.
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